Results 1 to 10 of 38

Threaded View

  1. #1
    Join Date
    Aug 2013
    Location
    Marseille, France
    Posts
    241

    Default Pointing update hangs when bin-4 images downloaded (FLI camera)

    Bob,

    I confess that since my upgrade to ACP8/ MaximDL 6, late September, problems accumulate and I still can not have a stable system. Naturally, this can come from us, but we have a lot of experience in this domain in the lab (it is our job) and the system was deliberately uncluttered to avoid worries.


    Now we have something totally new and very disrupting:
    - For the pointing update, system take a 2 sec exposure with filter (I tried different exposure time, but problem is always the same).
    - There the image acquisition starts, but 1 second before the end, the MaximDL timer is hanged (the standard message claiming the download never appears and timer stops is no more incremented). ACP expects then the end of the exposure that never happens.
    - The only solution is then to stop the observation and to resubmit it. Most of the time, it is sufficient, but sometimes not... (see last nights logs).
    - This problem never happens during a standard exposure or during an autofocus, it is just for the pointing update.

    The basic question is then: Is-there something special in the image acquisition for the pointing update? How to solve this problem which prevents the observations? Please don't hesitate to make suggestions of tests to isolate the problem.

    Thank you very much for your support,
    Stéphane
    Attached Files Attached Files
    Last edited by Stephane Basa; Nov 19, 2015 at 06:00.

 

 

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Similar Threads

  1. Problem connecting FLI camera - Requires PC reset
    By Marco Lorenzi in forum Hardware/Software/Driver Topics Not Directly Related to Our Software
    Replies: 1
    Last Post: Oct 7, 2013, 18:06

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •