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  1. #1
    Join Date
    Nov 2010
    Posts
    105

    Default Access To ACP Forum

    Hi:

    I am unable to access the ACP premium forum though. Can you please check the status of my account and let me know if somehow I missed a renewal notice?


    Thanks,

    Peter

  2. #2
    Join Date
    Oct 2005
    Location
    Mesa, AZ
    Posts
    25,621

    Default

    Hi Peter -- Yes your support & upgrades ran out mid December. I just had Stephanie send your current license to you in case you lost it. You can also see this info in ACP's "enter license" window. We thank you for your past renewals!!
    -- Bob

  3. #3
    Join Date
    May 2014
    Location
    Lyon, France
    Posts
    93

    Default

    Hi

    How do I know when to renew for support? (I have never received any communication requesting me to do so...)

    Thanks!

    François

  4. #4
    Join Date
    Oct 2005
    Location
    Mesa, AZ
    Posts
    25,621

    Default

    How do I know when to renew for support? (I have never received any communication requesting me to do so...)
    We send out reminders every month, and you would have received your first in October 2016 (1 and 1/2 years ago) and your last one in March 2017. We send only 6 reminders then stop. The email we have for you is fou*******1@gmail.com. Is this correct?
    -- Bob

 

 

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