What do you mean not compatible? Is there an error message? On the Scheduler one did you or Internet Exploder maybe add .exe to the end of the name? Remove it and make the file end in .MSI. The ACP installer is an exe and should execute. Can you be a bit more specific about the error messages you are getting?

If you need to call, you can try after about 11AM tomorrow MST/PDT. I already have an online appointment before that.