I can answer the second one - if everything is grayed out, ACP thinks there is no FocusMax installed. If this is a result of a power failure I would be suspect of the system integrity. You should, at a minimum, run a disk check and registry integrity check. Otherwise you may find creeping instabilities as more things come to the surface. I'm guessing that the system was in the process of writing to the disk when the power failed. If you don't have a UPS that allows a graceful shutdown, you could have a touchy system now. If you have a complete drive image backup I would restore from that and then re-do whatever you did after that last backup.