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  1. #1

    Default wrong licence registration

    Hi
    I am Luca Donato from Italy, I work in a little amateur astronomers association in the Nord-East of Italy...near Venice. First...sorry for my English :-)
    Please I have a urgent Problem with a invoice ,I think I have wrong data for registration, The software is for our no-commercial association, but the Paypal account used for the payment is mine, if is possible can you insert in the order this address :

    A.F.A.M (Associazione Friulana di Astronomia e Meteorologia)
    Piazza G. Miani , Remanzacco (UD)
    C.A.P. 33047
    Italy

    in addition to my address here :

    Luca Donato,
    via CIVIDALE NUM. 30/A ,Torreano (UD)
    C.A.P 33040
    Italy


    Because the software is not mine but for A.F.A.M. There are not problem if the License code is this:

    Name: Luca Donato
    Email: donlu79@********
    Upgrades Expire: 01-Apr-10
    Serial Number: ********************

    the problem is only in the order report, or in the invoice.

    I just bought for my association your software but I need this invoice

    to pay taxes. .

    I wait your answer ;-)

    Thank you very much

    Best Regards

    Luca Donato


    p.s. great software...is possible control the temperature of guide CCD by browser?

  2. #2
    Join Date
    Oct 2005
    Location
    Mesa, AZ
    Posts
    33,158

    Default

    Luca --

    Stephanie has your email about the separate invoice. She created the invoice and included it with your software, which shipped yesterday. I'm sorry I didn't respond back Monday when we got your email...
    -- Bob

  3. #3

    Default

    Ok, but now can you send me please a new invoice with the correct address? It is very important for me without the correct invoice the association don't pay me ;-(
    Two days ago I sended you a e-mail for this problem.
    I hope you can help me
    Thank you
    Luca

 

 

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