Been there - done that - but forgotten!

[Lawrence Harris]

Sorry everyone - but I must ask the obvious question again. [I have previously installed ACP Planner and had it working with SNPPv5]. I have had to move everything to a new laptop and cannot find *any* instructions in either manual or help files on how to install ACP Planner within SNPP so that they can work together. I did this OK about 2 years back so I know it works.

Help would be really useful. I have done searches in this forum but everyone seems to only post new problems - not the basic 'how its done at square 1'

TIA

Lawrence Harris

[Jim McMillan]

Hi Lawrence,

If you install SNP, then Planner, it should just work.

However, if SNP is v5.x, you must have an older version of QuickTime v7.1 or earlier for it to work. I guess QuickTime versions later than 7.1 broke something in SNP 5.x that allowed Planner to integrate with it. SNP 6.x fixed it.

On the machine I'm typing on, I have SNP 5.8.2 and QT 7.1 and it works fine.

I hope this helps.

Jim

[Lawrence Harris]

Hi Lawrence,

If you install SNP, then Planner, it should just work.

However, if SNP is v5.x, you must have an older version of QuickTime v7.1 or earlier for it to work. I guess QuickTime versions later than 7.1 broke something in SNP 5.x that allowed Planner to integrate with it. SNP 6.x fixed it.

On the machine I'm typing on, I have SNP 5.8.2 and QT 7.1 and it works fine.

I hope this helps.

Jim

Hmm. I had ACP etc installed first, and now I have installed SNPP v6. SNPP does not seem to know about ACP Planner.

Lawrence

[Jim McMillan]

Lawrence,

I think you need to install Planner after SNP. If that doesn't work, I think I'm stumped too.

Jim

[Bob Denny]

Re-run the Planner installer now that you have SNP installed. Don't uninstall.

[Lawrence Harris]

Re-run the Planner installer now that you have SNP installed. Don't uninstall.

Works fine - thanks Bob.

[PS look forward to hearing your comments...... ;-) ]