I’ve used MaxIm 6.28 along with PinPoint 6.1c for many years including several laptop upgrades needing new program installs with no problem. Yes, I know they are old but they work. Now I’m stuck. After uninstalling a trial version of MaxIm 7, I had problems plate solving so I reinstalled PinPoint. I then got PinPoint licensing errors reported when I’d start MaxIm. In frustration, I reinstalled both MaxIm and PinPoint. Of course that didn’t solve anything.

I’ve tried removing PinPoint and installing just MaxIm by itself but still get either a message saying my “PinPoint Full License has expired” or a message “PinPoint serial validation failed – no validator engine”. I’ve tried re-installing PinPoint and it seems to go through the proper installation steps but I’m unable to register it. After entering all the license information (which has worked several times over the years) the OK field remain unselectable.

I’ve contacted William at Diffraction Limited. He offered a suggestion but it didn’t work. He said there was a change in Pinpoint licensing associated with Maxim 7 (which I tried and uninstalled) and recommended contacting Bob or submitting the problem on this forum.

Obviously, there appears to be some corrupted code associated with PinPoint or MaxIm that hangs around after I uninstall the program. Bob sent me a new Comm Center password and I’m now able to login. I looked for a way to update my email address to its current value (astronutcase@gmail.com) and current phone number (845-264-5147) but couldn’t find either. Bob told me to post the problem to this area of the forum. If I’ve posted to the wrong area just let me know.

Can you help resolve this PinPoint problem?