Bob,
Does ACP Expert 9 come with PinPoint 7 already included, or is it necessary to separately install PinPoint 7?
If PinPoint 7 needs to be separately installed, what is the correct procedure? Does the old version of PinPoint need to be uninstalled before the new version can be installed?
If the old version should not be uninstalled first (as with ACP and Scheduler upgrades), I need to ask why the PinPoint 7 installation file will not run. It starts to install, and then I get a message that the installation cannot be completed.
Stephen