Lost Pinpoint License

[John Ramdenee]

Hi, I can not seem to find the email with my license details for pinpoint.
Is there a way to retrieve them please?
I am transferring to my obs computer now mount has finally arrived.
Thanks
John

[Bob Denny]

You have an old license. be sure you use the PinPoint installer for the old version. The license will work for the 2013 6.0 version. Unfortunately the serial number format chanted in 2014 and the system we have issues new "Gmail-safe" serial numbers (long story). You will get two emails (1) the license email, and (2) a second email with the old format serial number you will need. The link to the installer for the old 6.0 version is

https://download.dc3.com/OlderPinPoi...6.0e-setup.msi

I assume your email is the one we have on file at yahoo.com.

[John Ramdenee]

You have an old license. be sure you use the PinPoint installer for the old version. The license will work for the 2013 6.0 version. Unfortunately the serial number format chanted in 2014 and the system we have issues new "Gmail-safe" serial numbers (long story). You will get two emails (1) the license email, and (2) a second email with the old format serial number you will need. The link to the installer for the old 6.0 version is

https://download.dc3.com/OlderPinPoi...6.0e-setup.msi

I assume your email is the one we have on file at yahoo.com.

Yes, same email Bob.
I just got the details through - thanks for the quick reply.

I have held of renewing as I understand it comes with ACP, which I am a few days away from ordering.

John

[Bob Denny]

Well if you hjave a pinPoint license we give you a 100% credit for that when buying an ACP license :-) No worries though.