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  1. #19
    Join Date
    Nov 2015
    Location
    Christchurch, Dorset, United Kingdom
    Posts
    144

    Default Try running CHKDSK on both C and D drives for file permission errors.

    Hi Peter.

    Before Bob logs in remotely it might be worth running Windows tool CHKDSK in evaluation mode to check the file security and permissions status of both C and D drives.

    In evaluation mode no changes or repairs are made, it will just generate a report and indicate that the basic structure of the file system is ok or not.

    To run CHKDSK on Windows 10 type "PowerShell", without the quotes, in the lower toolbar search field of the desktop and from the popup "Best Match" menu right-mouse-click "Windows PowerShell App" and select "Run as Administrator"

    In the Administrator: Windows Powershell window type at the prompt without quotes "chkdsk :c" and hit the return key then wait while Windows checks the disk for missing security permissions as well as disk file system errors. When completed scan through the report for any errors and make a note if present. Then repeat for the D drive, no need to start another PowerShell window just type "chkdsk :d" at the prompt and hit return to execute the same test on the D drive.

    If errors are found with either drives file system you could choose to run CHKDSK in repair mode which *may* be able to fix simple file permission problems.

    If errors are reported on the C: drive, type at the PowerShell prompt without quotes "chkdsk c: /f /r /x" and hit return.

    For the C: drive you will see a message telling you that the drive is locked and do you want to schedule this instruction on the next restart? type "Y", hit enter and reboot the computer, during boot CHKDSK will scan the drive and repair it if file system permissions are missing or corrupted.

    After the computer boots to the desktop repeat the same steps with Administrator PowerShell for the D drive by typing "chkdsk d: /f /r /x" at the prompt.

    To exit the PowerShell window just type "exit" at the prompt, hit enter and the PowerShell will close.

    CHKDSK doesn't repair or replace Windows files or application files, it only checks the existing file structure on disk for file permissions, file names, authorised users names and basic disk errors so it can't help if Windows is damaged or an app is corrupted but if you have been moving files around from C to D then possibly it will find and repair any lost permissions on those files.

    As ever with Windows you should have an external backup to recover from should a problem arise when running Windows admin tools in repair mode.

    Apart from the above there is nothing else I can think of to suggest.

    William.
    Last edited by William Bristow; Oct 27, 2020 at 11:53. Reason: Typo and added "exit" command

 

 

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