Problem Setting up Remote Desktop over WAN

[Peter Prendergast]

I've got RD working fine on the LAN, but over WAN not so much.
Here's what I've done.

Got the public IP a OK
port forwarded either port 443 or 3398....saw two different recommendations on Microsoft articles about where RD is listening.

Using the Iphone app tried entering the gateway as either
public IP: port 443 or 3398
neither work.....
tried entering the gateway as
http:// public IPort but it didn't like the http://
Also in the router I chose TCP as the protocol.

RD on my Iphone is not finding the computer its not a log in problem its a "I can't find your computer" problem.
Using Microsoft Defender and checked the Firewall which is allowing RD two way communication.

What m I doing wrong????
thanks
Peter

[Bob Denny]

I'm afraid I don't know anything about RD since I gave up on it many years ago. I'd be starting from scratch. There are loads of free TeamViewer alternatives out there, maybe one of them would work better?

[Peter Prendergast]

Do you have a few suggestions? I’d appreciate that

[Bob Denny]

I only use TeamViewer so I have no recent experience with others. Years ago I used VNC now called UltraVNC. It was crude and required the same port forwarding etc like Remote Desktop. Supposedly Chrome has its own remote desktop. There's LogMeIn, RemotePC...

[Peter Prendergast]

Thanks that’s a help!!

[Peter Prendergast]

OK so for those looking for an alternative to Teamviewer, the Chrome Remote desk top is a dream. Talk about easy to setup, my goodness you need not know anything about
port forwarding servers nadda its cake.
I highly recommend it, and yes it works very very well over the internet. I have the app on my Iphone too, but you can run it from a desktop too.
Peter

[Bob Denny]

Cool!! Thanks for letting us know.