Several hours ago I sent a message to Bob Denny through this Communications Center about troubles I was having trying to update my version of PinPoint after extending my subscription by 4 years. I also had a question why Maxim DL could not find the TABLES folder under C:\GSC11 when it is right there, together with the gsc folder. I could find no place to start a new thread in the support for subscribers forum partition, so I did so via the "Contact Us" link at the bottom of this page. I requested that my message be saved in my sent box.

I have checked repeatedly for an acknowledgement that I submitted a request (none), for a response (none), and I've checked my sent folder (nothing there). What gives???