Results 1 to 6 of 6

Hybrid View

  1. #1
    Join Date
    Nov 2005
    Location
    Akersberga, Sweden or/and Cracow, Poland
    Posts
    13

    Default Microsoft Windows 10 update and ACP startup issue..

    Hallo,
    I recently updated Windows 10 - actually the system did that by itself. - anyway after updating I can`t start ACP any more.
    Information I get is: "Registry area appears locked. Cannot continue."
    Any idea how to solve this, please ?
    Thanks for help!
    Attached Images Attached Images
    Best Regards,
    Grzegorz Duszanowicz

  2. #2
    Join Date
    Nov 2005
    Location
    Virgil, NY
    Posts
    5,016

    Default

    Hi,

    The solution is to re-run the ACP installer - the same one you used for your current version. Do not uninstall ACP first; just do the installer over again. You may need to reenter your user credentials.

    Here's another message thread that has a bit more information. I had the same problem! http://forums.dc3.com/showthread.php...8297#post68297

    Good luck.
    Dick
    www.VirgilObservatory.us
    Pier-mounted Meade 12-inch SCT "classic"
    w. focal reducer to f/5.3 ~ FL 1630mm
    Optec TCF-S focuser
    SBIG CFW-8A and ST7-XME
    FOV ~ 15' x 10'
    H-alpha, BVRI, RGB & Clear filters
    MaxIm and, of course, ACP!
    AAVSO Code: BRIC

  3. #3
    Join Date
    Nov 2005
    Location
    Akersberga, Sweden or/and Cracow, Poland
    Posts
    13

    Default

    Hi Dick,

    sounds pretty simply anyway... but when I did the re-run of ACP installer Ive got another problem with Maxpoint and could not go thru ... I attach this info window.
    Unfortunately I cant se the message thread you refer to My user account may not have sufficient privileges to access this page...

    ACP_MaxPoint.jpg

    I Tried to re-run Maxim installer as well and then after that ACP could start normally.


    Thank you Dick for your support!



    Best Regards,
    Grzegorz Duszanowicz

  4. #4
    Join Date
    Nov 2005
    Location
    Virgil, NY
    Posts
    5,016

    Default

    You're welcome. I'm sorry about the message you can't see. This particular partition of the Forum (Customer and Pre-Sales Service) prohibits seeing messages on the Premium Support Forum, which is the source of the message link I attached.

    I hope you are up and running again.
    Dick
    www.VirgilObservatory.us
    Pier-mounted Meade 12-inch SCT "classic"
    w. focal reducer to f/5.3 ~ FL 1630mm
    Optec TCF-S focuser
    SBIG CFW-8A and ST7-XME
    FOV ~ 15' x 10'
    H-alpha, BVRI, RGB & Clear filters
    MaxIm and, of course, ACP!
    AAVSO Code: BRIC

  5. #5
    Join Date
    Oct 2005
    Location
    Mesa, AZ
    Posts
    28,178

    Default

    I'm sorry about the message you can't see. This particular partition of the Forum (Customer and Pre-Sales Service) prohibits seeing messages on the Premium Support Forum, which is the source of the message link I attached.
    Grzegorz's support expired over a year ago so he doesn't have access. Nonetheless, for something like this I'm happy he got help! Thanks again!!
    -- Bob

  6. #6
    Join Date
    Oct 2005
    Location
    Mesa, AZ
    Posts
    28,178

    Default

    Yes, thanks Dick. We all really appreciate your help!

    When you run the ACP installer (at least the 8.1 installer) there is a pop-up window at the end that advises to save the installer to repair ACP after major Windows Updates.
    -- Bob

 

 

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Similar Threads

  1. SOLVED: Microsoft releases new KB patches for all versions of Windows 10
    By Bob Denny in forum Company and Product Announcements and Information
    Replies: 4
    Last Post: Feb 7, 2018, 21:35
  2. Windows 10 uninstall reinstall problems - a fix from Microsoft
    By Colin Haig in forum Hardware/Software/Driver Topics Not Directly Related to Our Software
    Replies: 1
    Last Post: Jan 3, 2017, 21:41

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •