Originally Posted by
Colin Haig
Paddy, I'm just another customer, maybe I can help.
First off, make sure you have disabled Windows Power Management - USB Selective Suspend - on the USB Root Hubs, any USB hubs, and on any devices in use (not sure if the setting is available for your QSI and SX cameras).
>>>>Yes all off - have created a new power plan and machine will not sleep (HDD, USB etc).
Second, get the latest drivers from QSI and SX - there have been issues - and I can't tell if you have the latest from the log.
>>>>Yes - machine is only a few weeks old.
If you are using 6.14, get Beta 10 for it - it makes several fixes.
>>>>Where do I get this from. I tried to look in forums but my support expired 31/07. I am loathed to pay $175 for a piece of software that is not working (but will if I have to!)
My fast look at the log shows it was working fine until an imaging error at 00:25:09, as if MaxIm went away upon starting the exposure.
Can you be more specific about "do anything it crashes" e.g. in point 2 ? Screen shot of any error message? What's in the Windows Event Log ?
>>>> I mean the session is all set up - roof open, cam cooled, just waiting to get going. No active image, slew etc.
Windows event log shows (looks like there is a maxim error - what it means is another thing!)
Application: MaxIm_DL.exe Framework Version: v4.0.30319 Description: The process was terminated due to an unhandled exception. Exception Info: exception code c0000005, exception address 774B09A5 Stack:
MaxIm_DL.exe
6.13.2.0
574652a9
ntdll.dll
10.0.15063.608
802f667e
c0000005
000409a5
210c
01d34aaf3ec45a8b
C:\Program Files (x86)\Diffraction Limited\MaxIm DL V6\MaxIm_DL.exe
C:\Windows\SYSTEM32\ntdll.dll
30aa5a5c-bb28-4166-9227-cf885e813dc8
Is it a .net framework issue?
It might be helpful to know details about your setup (e.g. ASCOM 6.3 ? Are you running latest daily build of TheSky X (10.5.0 11086) and their ASCOM2X Driver version? Camera models and driver versions, FocusMax 4.1.066 ), etc.
>>>>Ascom 6.13, x2 Verson 6.1.5813.27525, skyx is 10305 not 11086), FM 4.1.066
Am sure others will chime in.
Cheers
Colin