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  1. Jun 21, 2017, 20:44 #1
    b_omarr
    b_omarr is offline Customer
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    Default TheSky Planner Not Starting

    Installed on new machine. Windows 7, completely updated. TheSky 6 with last patch. Starting Planner get a dialog box error stating "Neither TheySky X nor TheSky6 appear to be installed on this system." TheSky is up and running. Planner starts on its own...just not TheSky Planner.

    Bill
    Pictor Observatory
    http://www.pictorobservatory.ca
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  2. Jun 22, 2017, 14:58 #2
    Bob Denny's Avatar
    Bob Denny
    Bob Denny is offline Developer
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    Default

    Keeping in mind that TheSky 6 was discontinued before Windows 7 came out... Right click on TheSky.exe (not a shortcut) and select Run As Administrator. Let it come up completely. Then exit from TheSky. Now test TheSky Plan Capture again. Hopefully it will work normally.
    -- Bob
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  3. Jun 22, 2017, 23:09 #3
    b_omarr
    b_omarr is offline Customer
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    That worked perfectly Bob...Thanks!
    Pictor Observatory
    http://www.pictorobservatory.ca
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  4. Jun 23, 2017, 02:55 #4
    Bob Denny's Avatar
    Bob Denny
    Bob Denny is offline Developer
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    Great!! Thanks for letting us know.
    -- Bob
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