Uninstalling/reinstalling ... if you install PinPoint and then MaxIm after uninstalling both, you will again need install PinPoint and again enter the PinPoint license info (because MaxIm overwrites with the light/LE info and engine). Once you get both programs installed, with PinPoint second, and you are certain that neither program's installation had any errors (none), then enter your PinPoint license again with Register PinPoint. Now open Visual PinPoint. Does it start without asking you for a license? If so, then start MaxIm. Does it show you the expired/invalid license message? If so then I will need to help you live because I don't know what's happening. Let me know what days and times you might be available. I will be in the office most of this week all week.