Geoffrey -
I'm glad you got it going and I apologize for the problems and for not being fast enough to help.
I do need, however, to recommend to others who read this that they don't uninstall/reinstall and clean registry info. Instead contact us and let us help. In the earlier issue in this thread, we found invisible characters in the name. Our system is semi-automated so whatever is typed into the order form gets into the license. In your case I can't explain the problem(s) and won't know since the evidence is gone now.