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Forum: Customer and Pre-Sales Service (non-technical)

Monitored by Stephanie, this section is for non-technical questions about our products and services

Forum: Customer and Pre-Sales Service (non-technical)

  1. Using ACP Expert personal license across 2 sites

    Started by Saulius N Adomaitis, Sep 23, 2024 08:20
    • Replies: 1
    • Views: 2,581
    Bob Denny
    Sep 23, 2024, 19:18 Go to last post

  2. Upgrade for a (very) old PinPoint licence

    Started by phenrotay, Aug 3, 2024 14:20
    • Replies: 4
    • Views: 5,267
    phenrotay
    Aug 4, 2024, 15:36 Go to last post

  3. DC3 Upgrade store is down

    Started by Chris Stockdale, May 30, 2024 12:17
    1 Attachment(s)
    • Replies: 2
    • Views: 5,498
    Bob Denny
    May 30, 2024, 15:17 Go to last post

  4. New observatory, second mount

    Started by Ladd Lindsay, Sep 28, 2023 15:29
    • Replies: 3
    • Views: 4,566
    Bob Denny
    Oct 3, 2023, 02:05 Go to last post

  5. Problems with renewal

    Started by Dale Liebenberg, Jul 18, 2023 08:51
    • Replies: 2
    • Views: 3,685
    Stephanie Denny
    Jul 18, 2023, 23:21 Go to last post

  6. What if we don’t have a Clear/Luminance filter?

    Started by Grady Boyce, Jan 22, 2023 00:31
    • Replies: 4
    • Views: 5,470
    Grady Boyce
    Jan 23, 2023, 02:37 Go to last post

  7. Which version of Maxim do I need?

    Started by Grady Boyce, Jan 18, 2023 03:39
    • Replies: 1
    • Views: 3,378
    Bob Denny
    Jan 18, 2023, 13:10 Go to last post

  8. ACP 9 Basic?

    Started by Don Pray, Sep 27, 2022 15:22
    • Replies: 1
    • Views: 3,927
    Bob Denny
    Sep 27, 2022, 15:59 Go to last post

  9. ACP stops and delete (!) ongoing plan (observing list - .txt file)

    Started by Grzegorz Duszanowicz, May 15, 2022 13:22
    2 Attachment(s)
    • Replies: 3
    • Views: 4,030
    Bob Denny
    Jun 27, 2022, 15:08 Go to last post

  10. Migrating to another computer

    Started by Richard Bernstein, Feb 25, 2022 04:47
    • Replies: 1
    • Views: 3,716
    Bob Denny
    Feb 25, 2022, 14:41 Go to last post

  11. Updating all my Software

    Started by David Higgins, Feb 22, 2022 06:16
    • Replies: 1
    • Views: 3,439
    Bob Denny
    Feb 22, 2022, 15:24 Go to last post

  12. License questions

    Started by Sylvain Guiriec, Jan 27, 2022 01:09
    • Replies: 4
    • Views: 4,217
    Stephane Basa
    Jan 28, 2022, 16:13 Go to last post

  13. Picking the right hardware

    Started by Ivey Davis, Jan 7, 2022 22:55
    auto guide, weather station
    • Replies: 1
    • Views: 3,819
    Bob Denny
    Jan 7, 2022, 23:32 Go to last post

  14. Unable to install PinPoint

    Started by Joseph Ulowetz, Nov 3, 2021 19:39
    • Replies: 6
    • Views: 4,435
    Bob Denny
    Nov 5, 2021, 04:12 Go to last post

  15. Unable to update my license (ACP and Scheduler)

    Started by Lars Wässing, Oct 2, 2021 11:45
    3 Attachment(s)
    • Replies: 6
    • Views: 5,044
    Bob Denny
    Oct 2, 2021, 23:24 Go to last post

  16. Upgrading an older PinPoint

    Started by Jesse Goldbaum, Jul 28, 2021 20:17
    • Replies: 3
    • Views: 4,533
    Bob Denny
    Jul 29, 2021, 04:43 Go to last post

  17. Questions regarding ACP Capabilities for potential new customer

    Started by Gregory Nelson, Jun 12, 2021 00:50
    • Replies: 3
    • Views: 4,370
    Bob Denny
    Jun 16, 2021, 17:54 Go to last post

  18. New PinPoint-License-key did not work

    Started by Stephan Kueppers, May 18, 2021 09:05
    • Replies: 1
    • Views: 4,193
    Bob Denny
    May 18, 2021, 18:43 Go to last post

  19. Message: Tipo non corrispondente: 'CDate' on windows 10

    Started by Stefano Klett, Feb 25, 2021 19:28
    1 Attachment(s)
    • Replies: 7
    • Views: 5,101
    Bob Denny
    Feb 26, 2021, 20:08 Go to last post

  20. Lost Pinpoint License

    Started by John Ramdenee, Jan 29, 2021 17:54
    • Replies: 3
    • Views: 4,742
    Bob Denny
    Jan 30, 2021, 00:10 Go to last post
 

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