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Forum: Customer and Pre-Sales Service (non-technical)

Monitored by Stephanie, this section is for non-technical questions about our products and services

Forum: Customer and Pre-Sales Service (non-technical)

  1. New observatory, second mount

    Started by Ladd Lindsay, Sep 28, 2023 14:29
    • Replies: 3
    • Views: 730
    Bob Denny
    Oct 3, 2023, 01:05 Go to last post

  2. Problems with renewal

    Started by Dale Liebenberg, Jul 18, 2023 07:51
    • Replies: 2
    • Views: 671
    Stephanie Denny
    Jul 18, 2023, 22:21 Go to last post

  3. What if we don’t have a Clear/Luminance filter?

    Started by Grady Boyce, Jan 21, 2023 23:31
    • Replies: 4
    • Views: 2,469
    Grady Boyce
    Jan 23, 2023, 01:37 Go to last post

  4. Which version of Maxim do I need?

    Started by Grady Boyce, Jan 18, 2023 02:39
    • Replies: 1
    • Views: 447
    Bob Denny
    Jan 18, 2023, 12:10 Go to last post

  5. ACP 9 Basic?

    Started by Don Pray, Sep 27, 2022 14:22
    • Replies: 1
    • Views: 989
    Bob Denny
    Sep 27, 2022, 14:59 Go to last post

  6. ACP stops and delete (!) ongoing plan (observing list - .txt file)

    Started by Grzegorz Duszanowicz, May 15, 2022 12:22
    2 Attachment(s)
    • Replies: 3
    • Views: 1,272
    Bob Denny
    Jun 27, 2022, 14:08 Go to last post

  7. Migrating to another computer

    Started by Richard Bernstein, Feb 25, 2022 03:47
    • Replies: 1
    • Views: 988
    Bob Denny
    Feb 25, 2022, 13:41 Go to last post

  8. Updating all my Software

    Started by David Higgins, Feb 22, 2022 05:16
    • Replies: 1
    • Views: 785
    Bob Denny
    Feb 22, 2022, 14:24 Go to last post

  9. License questions

    Started by Sylvain Guiriec, Jan 27, 2022 00:09
    • Replies: 4
    • Views: 1,180
    Stephane Basa
    Jan 28, 2022, 15:13 Go to last post

  10. Picking the right hardware

    Started by Ivey Davis, Jan 7, 2022 21:55
    auto guide, weather station
    • Replies: 1
    • Views: 1,037
    Bob Denny
    Jan 7, 2022, 22:32 Go to last post

  11. Unable to install PinPoint

    Started by Joseph Ulowetz, Nov 3, 2021 18:39
    • Replies: 6
    • Views: 1,414
    Bob Denny
    Nov 5, 2021, 03:12 Go to last post

  12. Unable to update my license (ACP and Scheduler)

    Started by Lars Wässing, Oct 2, 2021 10:45
    3 Attachment(s)
    • Replies: 6
    • Views: 2,006
    Bob Denny
    Oct 2, 2021, 22:24 Go to last post

  13. Upgrading an older PinPoint

    Started by Jesse Goldbaum, Jul 28, 2021 19:17
    • Replies: 3
    • Views: 1,692
    Bob Denny
    Jul 29, 2021, 03:43 Go to last post

  14. Questions regarding ACP Capabilities for potential new customer

    Started by Gregory Nelson, Jun 11, 2021 23:50
    • Replies: 3
    • Views: 1,581
    Bob Denny
    Jun 16, 2021, 16:54 Go to last post

  15. New PinPoint-License-key did not work

    Started by Stephan Kueppers, May 18, 2021 08:05
    • Replies: 1
    • Views: 1,354
    Bob Denny
    May 18, 2021, 17:43 Go to last post

  16. Message: Tipo non corrispondente: 'CDate' on windows 10

    Started by Stefano Klett, Feb 25, 2021 18:28
    1 Attachment(s)
    • Replies: 7
    • Views: 2,255
    Bob Denny
    Feb 26, 2021, 19:08 Go to last post

  17. Lost Pinpoint License

    Started by John Ramdenee, Jan 29, 2021 16:54
    • Replies: 3
    • Views: 1,833
    Bob Denny
    Jan 29, 2021, 23:10 Go to last post

  18. Pinpoint Registration Not

    Started by Howard Maron, Jan 18, 2021 15:17
    • Replies: 2
    • Views: 1,661
    Howard Maron
    Jan 18, 2021, 20:33 Go to last post

  19. Starting to use ACP agin..

    Started by bjmccoy50, Jan 15, 2021 23:49
    • Replies: 8
    • Views: 2,568
    John Ramdenee
    Jan 18, 2021, 01:04 Go to last post

  20. Autoguider calibrate issues

    Started by Francois Regembal, Jul 26, 2020 00:10
    • Replies: 4
    • Views: 5,428
    Bob Denny
    Jul 27, 2020, 19:25 Go to last post
 

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