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Today, 01:43Dick Berg replied to a thread Camera Hangs and Stop Plan in Hardware/Software/Driver Topics Not Directly Related to Our SoftwareBob, Yes I set TRACE_ENABLE to True. I thought that's what you intended for me to do when you sent the modified AcqureSupport script with all the...6 replies | 60 view(s)
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Yesterday, 23:57Richard Asarisi replied to a thread Calling MaximDL Filters from ACP Fails in Pre-Sales Technical Questions and HelpBob thank you so much! You went above and beyond the call! I never expected you to spend all that time with me getting to the bottom of this. ...21 replies | 183 view(s) -
Yesterday, 22:51Bob Denny replied to a thread Calling MaximDL Filters from ACP Fails in Pre-Sales Technical Questions and HelpOK, an hour and half live. Bottom line the FLI MaxIm plugin from 2007 was the problem with the camera synch. A disciplined piece by piece set of...21 replies | 183 view(s)
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Yesterday, 20:05Bob Denny replied to a thread Camera Hangs and Stop Plan in Hardware/Software/Driver Topics Not Directly Related to Our SoftwareThe one you sent me looks like it all ran successfully. Are you asking me to explain why your system interacts with ACP in a varying way, and to...6 replies | 60 view(s)
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Yesterday, 17:06Richard Asarisi replied to a thread Calling MaximDL Filters from ACP Fails in Pre-Sales Technical Questions and HelpOkay Bob I tested this setup for the last 3+ hours. I can confidently say that #1 there is no hardware issue with the camera or the filter wheel. ...21 replies | 183 view(s)
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Yesterday, 16:45Dick Berg replied to a thread Camera Hangs and Stop Plan in Hardware/Software/Driver Topics Not Directly Related to Our SoftwareBob, Here are two logs from a run I did this morning in the daytime. I used an ACP plan to collect nine DARK frames of 10 seconds each, at...6 replies | 60 view(s)
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Yesterday, 13:16Richard Asarisi replied to a thread Calling MaximDL Filters from ACP Fails in Pre-Sales Technical Questions and HelpThe only way we got this to work at all was with the old FLI 2008 - 2013 driver. And although it said iti was changing filters and the FITS header...21 replies | 183 view(s)
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Yesterday, 03:46Bob Denny replied to a thread Calling MaximDL Filters from ACP Fails in Pre-Sales Technical Questions and HelpNo other camera I have ever encountered is missing this info. I still want to hear what Diffraction has to say aout this. Also is this happening 100%...21 replies | 183 view(s)
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Yesterday, 01:31Richard Asarisi replied to a thread Calling MaximDL Filters from ACP Fails in Pre-Sales Technical Questions and HelpAlright, I understand and respect that. Well I already asked FLI to add the info I guess that will trigger them a least checking if the information...21 replies | 183 view(s)
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Feb 27, 2021, 23:47Bob Denny replied to a thread Camera Hangs and Stop Plan in Hardware/Software/Driver Topics Not Directly Related to Our SoftwareHa ha yeah 10 seconds!!! GOOD SPOT!6 replies | 60 view(s)
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Feb 27, 2021, 23:13Bob Denny replied to a thread Calling MaximDL Filters from ACP Fails in Pre-Sales Technical Questions and HelpI call the MaxIm DL API CCDCamera.PixelSizeX and CCDCamra.PixelSizeY. Well I get it from MaxIm. What we don't yet know is whether FLI's...21 replies | 183 view(s)
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Feb 27, 2021, 19:16Richard Asarisi replied to a thread Calling MaximDL Filters from ACP Fails in Pre-Sales Technical Questions and HelpI sent this over to FLI Thanks Gary Indeed the ASCOM driver for the Kepler does support ML/PL too. However there does seem to be a little issue...21 replies | 183 view(s)
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Feb 27, 2021, 15:51Richard Asarisi replied to a thread Calling MaximDL Filters from ACP Fails in Pre-Sales Technical Questions and HelpSo Bob I'm guessing that the camera specification information is supposed to be provided by the manufacturers driver? Or in this case the ASCOM...21 replies | 183 view(s)
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Feb 27, 2021, 13:43Dick Berg replied to a thread Camera Hangs and Stop Plan in Hardware/Software/Driver Topics Not Directly Related to Our SoftwareThanks, Bob. I will try this out. I should be possible to test this during the day since what is *in* the image is not important. I'll set up an...6 replies | 60 view(s)
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Feb 27, 2021, 03:26Richard Asarisi replied to a thread Calling MaximDL Filters from ACP Fails in Pre-Sales Technical Questions and HelpHa I found where the data is missing in ACP but where does it pull this information from?21 replies | 183 view(s)
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Feb 27, 2021, 02:56Bob Denny replied to a thread Calling MaximDL Filters from ACP Fails in Pre-Sales Technical Questions and HelpHopefully we got past the wacky behavior of the 15 year old FLI camera/filter wheel drivers. 01:55:03 Calculated unbinned plate scales...21 replies | 183 view(s)
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Feb 27, 2021, 02:06Richard Asarisi replied to a thread Calling MaximDL Filters from ACP Fails in Pre-Sales Technical Questions and HelpThanks for your time Bob! I downloaded the ASCOM drivers from FLI website and installed them. I selected the camera and filter wheel and set up the...21 replies | 183 view(s)
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Feb 26, 2021, 22:53Richard Asarisi replied to a thread Calling MaximDL Filters from ACP Fails in Pre-Sales Technical Questions and HelpOkay I tried one more thing. I pulled the camera and filter wheel off the rig and brought it inside. I removed the filters from wheel 0 and cleaned...21 replies | 183 view(s)
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Feb 26, 2021, 20:08Bob Denny replied to a thread Message: Tipo non corrispondente: 'CDate' on windows 10 in Customer and Pre-Sales Service (non-technical)OK thanks for letting me know!7 replies | 80 view(s)
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Feb 26, 2021, 20:07Bob Denny replied to a thread Camera Hangs and Stop Plan in Hardware/Software/Driver Topics Not Directly Related to Our SoftwareIt might be this but I somehow doubt it. If you had to reboot to recover the camera then I am 90% certain it is not this problem. Plus this "just...6 replies | 60 view(s)
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Feb 26, 2021, 19:56Stefano Klett replied to a thread Message: Tipo non corrispondente: 'CDate' on windows 10 in Customer and Pre-Sales Service (non-technical)Tanks, Bob. The problem that we didn't see as many stars is because it got cloudy here ;-) I'll try again tomorrow, but it seems to be working...7 replies | 80 view(s)
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Feb 26, 2021, 19:36Bob Denny replied to a thread Message: Tipo non corrispondente: 'CDate' on windows 10 in Customer and Pre-Sales Service (non-technical)Ok, yes, this is the date/time storage and conversion for the "last filter XXX used at <time" in the log. I've had this problem before at other...7 replies | 80 view(s)
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Feb 26, 2021, 19:02Bob Denny replied to a thread Calling MaximDL Filters from ACP Fails in Pre-Sales Technical Questions and HelpThank you very much for posting the complete logs. They are very helpful. OK we have two separate problems going here: Issue 1: This log...21 replies | 183 view(s)
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Feb 26, 2021, 18:20Dick Berg started a thread Camera Hangs and Stop Plan in Hardware/Software/Driver Topics Not Directly Related to Our SoftwareBob, After weeks of cloudy skies, last night it was beautifully clear. Sadly, I had a string of camera failures (I believe) similar to the...6 replies | 60 view(s)
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Feb 26, 2021, 17:00Stefano Klett replied to a thread Message: Tipo non corrispondente: 'CDate' on windows 10 in Customer and Pre-Sales Service (non-technical)I home we can solve this problem soon. I cant use currently the scope regards7 replies | 80 view(s)
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Feb 26, 2021, 12:06Richard Asarisi replied to a thread Calling MaximDL Filters from ACP Fails in Pre-Sales Technical Questions and HelpThanks I made a few tests with the camera and FilterWheel set to ASCOM. And that always produced the pinpoint error. This log will show you that...21 replies | 183 view(s)
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Feb 26, 2021, 09:30Eric Dose replied to a thread Calling MaximDL Filters from ACP Fails in Pre-Sales Technical Questions and HelpOr the focal length could be entered in the wrong units somewhere. It's a very common error.21 replies | 183 view(s)
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Feb 26, 2021, 08:28Stefano Klett replied to a thread Message: Tipo non corrispondente: 'CDate' on windows 10 in Customer and Pre-Sales Service (non-technical)this if I enable the popup: https://connect.stek.ch/s/krmTsrE64MTiEkX7 replies | 80 view(s)
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Feb 26, 2021, 08:02Stefano Klett replied to a thread Message: Tipo non corrispondente: 'CDate' on windows 10 in Customer and Pre-Sales Service (non-technical)I did what you ask, but the result is the same: Initializing AcquireSupport V8.3.1 Telescope is ACP->10Micron Mount Driver, driver V3 MaxIm DL is...7 replies | 80 view(s)
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Feb 26, 2021, 03:52Bob Denny replied to a thread Calling MaximDL Filters from ACP Fails in Pre-Sales Technical Questions and HelpStrange... the arcsec/pixel is calculated from the focal length and the pixel dimensions. The next step is to let me see an entire ACP run log. They...21 replies | 183 view(s)
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