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Jan 16, 2025, 03:00Bob Denny replied to a thread Correlating calibration with lights in Pre-Sales Technical Questions and HelpNo this is not a feature. The scheduler doesn't know what it's going to do at the beginning of the night. However it could examine the work it did at...1 replies | 29 view(s)
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Jan 15, 2025, 21:40Jesse Goldbaum started a thread Correlating calibration with lights in Pre-Sales Technical Questions and HelpWe're currently in the process of automating our roll-off. Is ACP capable of automatically determining the ideal subset (filters for flats, exposure...1 replies | 29 view(s) -
Jan 15, 2025, 19:50Bob Denny replied to a thread Huge delay completing exposure in Hardware/Software/Driver Topics Not Directly Related to Our SoftwareWow. I can't imagine how anything ACP's logic could do or not do that would account for this. You can trace through the script logic in...1 replies | 29 view(s)
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Jan 15, 2025, 16:57Geoff Stone started a thread Huge delay completing exposure in Hardware/Software/Driver Topics Not Directly Related to Our SoftwareHi Bob, Last night during a run a 60 second exposure did not complete for over 3 hours. The odd thing is that everything ran just fine after...1 replies | 29 view(s)
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Jan 13, 2025, 18:57Bob Denny replied to a thread MaxIm 7 failing when making web thumbnails in Hardware/Software/Driver Topics Not Directly Related to Our SoftwareWelcome back!! I looked at the Release notes and can't see a specific item for this problem (maybe "Other minor internal improvements" :-)). Since it...63 replies | 6255 view(s)
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Jan 13, 2025, 16:10Bob Denny replied to a thread Dome Trouble Freezing ACP in Hardware/Software/Driver Topics Not Directly Related to Our SoftwareExcellent troubleshooting Niklas!! Thanks for letting us know.8 replies | 307 view(s)
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Jan 13, 2025, 12:25William Bristow replied to a thread MaxIm 7 failing when making web thumbnails in Hardware/Software/Driver Topics Not Directly Related to Our SoftwareI've just returned home today after three weeks away and initial testing of MaxIm DL 7.1.3, that was released last week, it appears that the MaxIm DL...63 replies | 6255 view(s)
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Jan 12, 2025, 19:01Niklas Storck replied to a thread Dome Trouble Freezing ACP in Hardware/Software/Driver Topics Not Directly Related to Our SoftwareAnd when I check the IP connection for ScopeDome it loses connection about the same time I had the errors. I will change to USB connection next time...8 replies | 307 view(s)
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Jan 12, 2025, 18:51Niklas Storck replied to a thread Dome Trouble Freezing ACP in Hardware/Software/Driver Topics Not Directly Related to Our SoftwareI have run ACP with: 1. Simulatedcamera - Crash 2. No weather input - Crash 3. No dome - Everything seems to work. (Except its a bit hard to take...8 replies | 307 view(s)
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Jan 9, 2025, 19:47Bob Denny replied to a thread Dome Trouble Freezing ACP in Hardware/Software/Driver Topics Not Directly Related to Our SoftwareWell that didn't give us much info except the problem occurred while ACP was refreshing its displays with RA/Dec, weather info, and camera...8 replies | 307 view(s)
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Jan 9, 2025, 17:16Niklas Storck replied to a thread Dome Trouble Freezing ACP in Hardware/Software/Driver Topics Not Directly Related to Our SoftwareI run ACP this night and it was the same problem about 5 in the morning. It was cloudy so i tried some darks, they stopped in the ewening due to "bad...8 replies | 307 view(s)
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Jan 9, 2025, 13:17Bob Denny replied to a thread RTML Asteroid hunting plan generator in Add-Ons, Enhancements, and Helper ComponentsI just saw your email... I made another mistake. I forgot you upgraded to ACP Expert. That license won't work. I sent you the old ACP-only license...13 replies | 5406 view(s)
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Jan 9, 2025, 02:28Bob Denny replied to a thread RTML Asteroid hunting plan generator in Add-Ons, Enhancements, and Helper ComponentsBe sure you got the date right. The old versions used numbers for the date. Make sure you didn't mix up the day and month.13 replies | 5406 view(s)
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Jan 9, 2025, 01:17Tao Chen replied to a thread RTML Asteroid hunting plan generator in Add-Ons, Enhancements, and Helper ComponentsThanks Bob. I have received your email, but I still failed to register according to the serial number you sent me. I already replied to you by...13 replies | 5406 view(s)
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Jan 9, 2025, 00:14Bob Denny started a thread Our phones are back! in Company and Product Announcements and InformationWe had a bunch of trouble with our VoIP phones starting in September, with a lot of back and forth with our trunking provider Nextiva, ending in them...0 replies | 111 view(s)
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Jan 8, 2025, 22:12Bob Denny replied to a thread RTML Asteroid hunting plan generator in Add-Ons, Enhancements, and Helper ComponentsDid you install ACP 6 on a separate "test" machine (I hope I hope I hope!!!)? I didn't think of this I need to supply you with an old format serial...13 replies | 5406 view(s)
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Jan 8, 2025, 21:59Bob Denny replied to a thread Dome Trouble Freezing ACP in Hardware/Software/Driver Topics Not Directly Related to Our SoftwareIt might provide some evidence, that is a good idea!! Turn on all of its monitoring, files, registry, and events.8 replies | 307 view(s)
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Jan 8, 2025, 21:57Niklas Storck replied to a thread Dome Trouble Freezing ACP in Hardware/Software/Driver Topics Not Directly Related to Our SoftwareI try to run Processmonitor from Sysinternals it might find something I can use. (?)8 replies | 307 view(s)
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Jan 8, 2025, 17:50Bob Denny replied to a thread Dome Trouble Freezing ACP in Hardware/Software/Driver Topics Not Directly Related to Our SoftwareNiklas -- Thank you for the Event.txt file, this was important. Faults in the Windows kernel cannot happei inside any application. This is a...8 replies | 307 view(s)
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Jan 8, 2025, 16:48Tao Chen replied to a thread RTML Asteroid hunting plan generator in Add-Ons, Enhancements, and Helper ComponentsHi Bob, I have installed ACP6.0, but I can't complete the registration with my latest serial number. When I started Lukas' software, it said I...13 replies | 5406 view(s)
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Jan 8, 2025, 14:23Niklas Storck started a thread Dome Trouble Freezing ACP in Hardware/Software/Driver Topics Not Directly Related to Our SoftwareHi, For some time now I have had problem with ACP suddenly disappearing while running with Scheduler, this night it did it 4:34 UTC (5:34 local...8 replies | 307 view(s)
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Jan 7, 2025, 02:23Tao Chen replied to a thread RTML Asteroid hunting plan generator in Add-Ons, Enhancements, and Helper ComponentsThanks Bob. We look forward to hearing good news from Lukas. We will use the old ACP you provided to test the program. If there is any problem, I...13 replies | 5406 view(s)
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Jan 7, 2025, 01:39Bob Denny replied to a thread Odd Problem After Windows Update (Public Service Announcement; Solved) in Windows 10 & 11 Operating System & Update IssuesThank you Mark. I really appreciate your reporting this including the solution!!!!1 replies | 221 view(s)
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